Health

We are optimists when it comes to positive change in primary and secondary healthcare in this country.

We believe that we can improve the lives of citizens who use health, care and other services - as well as make them more sustainable - by fully embracing the power of digital and data, at scale to transform models of care and support. We see it every day in the work we do for our customers; we deliver real change that helps transform their organisations, drives up their efficiency and reduces their costs.

How? Working as an integrated delivery partner, we help our clients transform patient outcomes through setting the right digital ambition, supporting the implementation, integration and optimisation of existing and new technology, and then importantly working with you to develop and implement the new models of health and support that this technology enables.

We believe transformation is only possible when digital and data are implemented with new patient flows and different ways of working.

Our Digital Blueprint for health sees better patient flows and outcomes, better use of digital and data, increased productivity and improved satisfaction for the entire workforce.

It is a blueprint for a new model of Health and Social Care that we are building today.

We are constantly working with clients and thought leaders in the sector to shape new solutions to the key challenges facing health and care today to deliver the Blueprint and make the change you require.

You can learn more about our work in our Thought Leadership section and read about our Value Proposition areas in health below.

How do we deliver this in health care?

Patient demand, productivity and financial sustainability are critical issues facing the health service today. At Channel 3, we recognise that every client has different challenges and unique characteristics, and we use our insight lens to ensure that any work we deliver will have the maximum impact for our clients. Wherever you are on your digital journey, we are here to help build better lives through better care and better digital.

Given the immediate challenges facing leaders across health and care, there can be real challenges in finding the time and space to look beyond the immediate pressures of today. Our mixture of digital specialists, clinicians and transformation experts at help you navigate using digital as the key enabler to meet your immediate pressures as well as your long-term strategic ambitions. We have supported numerous organisations in developing their digital strategies, including creating effective roadmaps and benefits frameworks to make the most of investments. Critically, we see digital change not as an island but the catalyst and enabler for your broader transformation ambitions.
We know the power that new technology can unlock, if delivered effectively, and at scale. Our work with clients helps ensure that the application of technology focuses not only on implementing new systems but on the delivery of new models of care and support. Our focus is on helping to transform patient pathways, improve workforce productivity and support financial sustainability.
Whether this is by transforming outpatient flow to boost clinical productivity or applying superior diagnosis to dermatology cancer diagnosis, our unique mix of clinical, digital and transformational expertise can help you unlock significant benefits.
We’re committed to the transformation of clinical systems - right first time - to deliver the benefits they promised and more. Too often, the promise of new clinical systems is let down by the implementation or lack of optimisation once systems go-live to drive out the benefits promised. We work with clients to implement them right first time, or to re-visit or upgrade an initial deployment that didn’t deliver what it promised. Our work includes creating the case for investment, supporting readiness planning, implementation and driving effective optimisation.
Whilst many of our clients have a strong vision for how digital and technology can transform their organisations, all too often the digital infrastructure in place can impede effective working or future change.
We ensure every customer has a robust and scalable digital foundation that can serve their needs for the next 10 years and beyond. A solid, scalable and dependable digital foundation is the only pathway to success, and our work for our customers identifies possible weaknesses and helps turn them into strengths. Increasingly, we support clients to better streamline and integrate shared service models, particularly across Integrated Care Systems, helping to reduce duplication and unlock real savings.

Our impact stories

We’re laser-focused on all our work creating positive change for our customers. We’ve written some of those examples up as case studies, although we prefer to think of them as impact stories.

You can find a series of short pamphlets, all of which detail the positive impact our work has had on patients, citizens, the workforce or customers in general, below. If you’re facing a challenge similar to one of our impact stories, or indeed have a problem which is different, please get in touch with one of the team and we can tell you more.