Smarter Electronic Patient Records: From go-live to long-term value
Because every system should work for the people who use it.
For trusts preparing for go-live or already live with an EPR, success hinges on more than technology. It depends on how well your workflows, teams and processes are aligned.
At Channel 3, we work shoulder-to-shoulder with clinical, operational and digital leaders to unlock the true value of EPRs. We help you do the hard work early, optimise after go-live, and build confidence in your transformation journey.
Build confidence before go-live. Unlock value after.
We know the reality: go-live is just one milestone. To achieve long-term value, your EPR must support the way your people actually work, not force them to work around it.
That’s why our approach to EPR optimisation focuses on:
Mapping and redesigning clinical workflows
Reducing duplication and improving safety
Engaging staff to build trust and adoption
Aligning digital systems to real-world pathways
Identifying optimisation opportunities for lasting benefit
Our team has deep experience across Epic, Nervecentre, Oracle Health, EMIS, Cerner, Meditech, TPP SystmOne, System C, Dedalus and more.
Tailored support at every stage
Every organisation’s digital journey looks different, shaped by local systems, pressures, and ambitions. At Channel 3, we recognise that one-size-fits-all solutions don’t deliver lasting impact. That’s why we tailor our support to meet you where you are, whether you're preparing for go-live, optimising what’s already in place, or planning what’s next. Through deep sector insight and hands-on delivery, we help you build the confidence, capability and momentum to make digital change that works - for your teams, your patients, and your future.
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Map and test workflows
Identify risks and readiness gaps
Align digital delivery to clinical needs
Prepare staff to own the change
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Spot and fix system friction fast
Rebuild engagement and usability
Prioritise optimisation based on real feedback
Unlock long-term clinical and financial benefits
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Embed transformation across clinical and operational teams
Measure, report and realise benefits over time
Scale innovation and digital maturity across places, Trusts and ICSs
Shape future use cases, from AI, automation and patient access to shared care records
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University Hospitals Coventry & Warwickshire NHS Trust: Impact Story
Read in depth about how University Hospitals Coventry and Warwickshire NHS Trust replaced over 300 systems, trained 11,000+ staff, and delivered Europe’s smoothest EPR implementation; improving safety, speeding up diagnosis, and setting a benchmark for the NHS.
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Spotlight Series: Voices from the Frontline of Change
Hear from Nikki Turner, CDIO at Sherwood Forest Hospitals, and Astrid Grant, Managing Consultant at Channel 3, on how redesigning clinical workflows ahead of EPR go-live boosted adoption, reduced duplication, and set the stage for long-term success.
