Services

Our services are designed to help your organisation drive quality, value and innovation, to improve outcomes for your patients and customers.

From Start to Finish

Our end-to-end service covers every stage of digitisation and ICT implementation. But not all client projects start at the beginning. Wherever you are on your digital journey, our team is here to help:

  • Strategy

    Actionable, achievable strategies to deliver the most from digital innovation and service redesign.

  • Integrated care

    Implementing seamless care, regional digital strategies, and population health management initiatives.

  • Digital adoption and optimisation

    Maximising benefits from digitisation, including improved efficiency, effectiveness and user experience.

  • Financial sustainability and recovery

    Understanding and solving complex business and clinical challenges, including capacity, demand and outcomes.

  • Programme Delivery

    Full implementation management, plus facilitating supplier engagement with healthcare and public sector clients.

  • Service redesign

    Rationalising, consolidating and optimising specialist services.

  • Strategy
    Actionable, achievable strategies to deliver the most from digital innovation and service redesign.
  • Integrated care
    Implementing seamless care, regional digital strategies, and population health management initiatives.
  • Digital adoption and optimisation
    Maximising benefits from digitisation, including improved efficiency, effectiveness and user experience.
  • Financial sustainability and recovery
    Understanding and solving complex business and clinical challenges, including capacity, demand and outcomes.
  • Programme Delivery
    Full implementation management, plus facilitating supplier engagement with healthcare and public sector clients.
  • Service redesign
    Rationalising, consolidating and optimising specialist services.

Our combined experience in large scale transformation and digitisation makes us the ideal partner for organisations seeking to improve outcomes through integrated working and effective use of technology.

Our Approach

Our services are designed around helping clients achieve more by implementing swift and effective change, whether that’s to tackle immediate priorities, or to plan for a more sustainable future.

We have developed a suite of services which are tailored to each client’s needs, and include:

Strategic programmes:

  • Outcomes-focused major change programmes, combining development and implementation of a digital business strategy with IT purchasing, specialist resourcing and training
  • Risk assessment and recovery, encompassing analysis of corporate systems, business-critical systems training and priority action plans
  • ICT – specifying, procuring and implementing the right technology and systems to enable integrated, efficient and effective working

Advisory:

  • Strategic support to define your challenges and develop a strategy and business case for change, with actionable advice and implementation support
  • Digital transformation – working with staff, partners and patients to digitise services

Managed services:

  • Embedding skilled teams within your organisation to deliver projects, taking on all the responsibility for employment and management

Areas of Expertise

Digital Adoption

Infrastructure Services

Corporate Systems

Clinical Systems

Interoperability

Connected Care

Information Management / Business Intelligence

Mobile and Agile Working

Channel Shift

Operations & Service

Take a look at our case studies for an insight into our work.