Services

Our services are designed to help your organisation drive quality, value and innovation, to improve outcomes for your patients and customers.

From Start to Finish

Our end-to-end service covers every stage of digitisation and ICT implementation. But not all client projects start at the beginning. Wherever you are on your digital journey, our team is here to help:

  • Benchmarks/Risk Assessment

    Our ICT reviews and assessments are designed to identify the gap between current state and client-specific targets/benchmarks. In turnaround situations, we focus on risk assessment and move directly towards programme delivery.

  • Strategy

    We engage with stakeholders, including technical, clinical and administrative staff to ensure business led digital and ICT strategies are actionable, achievable and deliver the outcomes sought.

  • Business Case Development

    Using our enhanced methodology, we lead clients through the process of creating a strategic options case aligned to their corporate and clinical objectives.

  • Procurement

    With a full business case in place, we support organisations to specify, procure and implement the required technology and systems.

  • Programme Delivery

    Drawing on our extensive project management expertise, we offer full implementation management, including delivering new, integrated service models. We also work with supplier organisations to facilitate their engagement with healthcare and public sector clients.

  • Training

    We provide individuals and teams with the processes, collateral and support to ensure new systems and procedures are fully operational and clearly understood.

  • Benchmarks/Risk Assessment
    Our ICT reviews and assessments are designed to identify the gap between current state and client-specific targets/benchmarks. In turnaround situations, we focus on risk assessment and move directly towards programme delivery.
  • Strategy
    We engage with stakeholders, including technical, clinical and administrative staff to ensure business led digital and ICT strategies are actionable, achievable and deliver the outcomes sought.
  • Business Case Development
    Using our enhanced methodology, we lead clients through the process of creating a strategic options case aligned to their corporate and clinical objectives.
  • Procurement
    With a full business case in place, we support organisations to specify, procure and implement the required technology and systems.
  • Programme Delivery
    Drawing on our extensive project management expertise, we offer full implementation management, including delivering new, integrated service models. We also work with supplier organisations to facilitate their engagement with healthcare and public sector clients.
  • Training
    We provide individuals and teams with the processes, collateral and support to ensure new systems and procedures are fully operational and clearly understood.

Our combined experience in large scale transformation and digitisation makes us the ideal partner for organisations seeking to improve outcomes through integrated working and effective use of technology.

Our Approach

Our services are designed around helping clients achieve more by implementing swift and effective change, whether that’s to tackle immediate priorities, or to plan for a more sustainable future.

We have developed a suite of services which are tailored to each client’s needs, and include:

Strategic programmes:

  • Outcomes-focused major change programmes, combining development and implementation of a digital business strategy with IT purchasing, specialist resourcing and training
  • Risk assessment and recovery, encompassing analysis of corporate systems, business-critical systems training and priority action plans
  • ICT – specifying, procuring and implementing the right technology and systems to enable integrated, efficient and effective working

Advisory:

  • Strategic support to define your challenges and develop a strategy and business case for change, with actionable advice and implementation support
  • Digital transformation – working with staff, partners and patients to digitise services

Managed services

  • Embedding skilled teams within your organisation to deliver projects, taking on all the responsibility for employment and management

Areas of Expertise

Digital Adoption

Infrastructure Services

Corporate Systems

Clinical Systems

Interoperability

Connected Care

Information Management / Business Intelligence

Mobile and Agile Working

Channel Shift

Operations & Service

Take a look at our case studies for an insight into our work.