Responsible Business3

Our commitment

At Channel³, we believe transformation must create a lasting, positive impact, not only for the people who use and deliver services, but for society and the environment too. Being a responsible business means embedding sustainability, inclusion and social value into everything we do.

Sustainability & Net Zero

We are committed to reducing our environmental footprint and supporting the transition to a low-carbon future.

  • We publish an annual Net Zero Report, tracking our progress against our Carbon Reduction Plan and setting out our commitments.

  • We are proud to be rated excellent for our ESG maturity and have embedded its principles into our operations.

  • Our Octopus EV scheme supports colleagues to make the switch to electric vehicles and reduce their own carbon footprint.

  • We are continually reviewing how we work, from travel policies to office practices, to minimise our impact on the planet.

Social Value

We measure success not only by financial results, but by the social value we create. We ensure:

Our projects deliver measurable benefits for staff, patients and communities across health and care.

We align with the government’s Social Value Model, embedding social outcomes into the work we deliver for clients.

We invest in people through training, skills development and opportunities that leave a lasting legacy.

Ethics & Responsibility

Acting with integrity is one of our core values. We hold ourselves accountable to high ethical standards in everything we do.

We operate a Modern Slavery Statement, making clear our zero-tolerance approach to exploitation and unethical labour practices.

We conduct due diligence with suppliers to ensure our standards are upheld across our partnerships.

We are committed to transparency, fair business practices and strong governance.

Community & CSR

We are proud to support organisations that create opportunities for those who face barriers to employment and inclusion.

Through our partnership with the Drive Forward Foundation, we help young people leaving care gain skills, mentoring and career opportunities.

Our team contributes time, fundraising and expertise to initiatives that reflect our mission to improve lives.

ESG Reporting

We believe in transparency. Each year we publish an ESG Report, setting out our progress across:

Environmental – carbon footprint, sustainability initiatives and our Net Zero plan.

Social – social value delivery, community partnerships and diversity and inclusion.

Governance – ethical standards, responsible procurement and modern slavery commitments.

Publishing this report annually ensures we are accountable for the promises we make.

Recognition & Progress

We are continuously learning and improving how we deliver as a responsible business.

Recent recognition includes:

Great Place to Work® Certification for our inclusive culture and commitment to wellbeing.

Accreditation on the NHS England MCF4 framework, reflecting our credibility and capacity to deliver responsibly at scale.

Looking ahead

Being a responsible business is an ongoing journey. At Channel³, we will continue to:

Track and report progress towards Net Zero.

Expand our social value reporting.

Grow our community and CSR partnerships.

Ensure our work reflects the highest standards of sustainability, integrity and inclusion.

Let’s start the conversation

Responsibility only matters when it leads to action. Ready to explore how we can work together?